The ROSSETI Group strives to build up long-term customer relations, providing high-quality services and tracking customer satisfaction. Customer relations are essential to ROSSETI’s sustainability strategy. The Company’s priorities in this area are responsibility, transparency, and customer focus. The government, public organizations, and other stakeholders are involved in seeking a balance between the interests of the ROSSETI Group and customers in securing an affordable and reliable electricity supply.
One of the ROSSETI Group’s major services is network connection, i.e. the actual connection of power-receiving equipment, power generation facilities, and electric grid facilities owned by grid organizations and other persons.
As the industry’s leader, the ROSSETI Group strives to take an active part in the life of society. ROSSETI and SDCs implement a wide range of social and charity programs and pursue active youth policies.
ROSSETI views human resources as an essential asset of the Company. As a socially responsible employer, ROSSETI strives to create all conditions for safe work, professional growth, and career development. The Personnel and Social Policy is aimed at supporting and developing personnel and creating a positive image of ROSSETI among potential employees, customers, and partners.
The staff on the payroll of ROSSETI’s electric grid subsidiaries in 2016 remained the same as in 2015 at 216,000 people.